We will remove any account without a profile picture from the platform. Broadtube Chat will deduct 20 percent fee from any money requested for withdrawal into a user's PayPal Account in order to cover administrative fee and PayPal's transfer fee. But users can transfer for free within the platform on Broadtube Chat. Users are advised to visit the websites of companies/sellers and ensure they are chatting with the real reps/sellers before parting away with money on the platform. Money will not be sent to companies or sellers till the buyers have confirmed that goods/products have been received.